PicLife is a social platform which enables you to create private albums with your friends and family and have fun with your memories together.
We wanted to create a different social network, on which you really can be yourself: your friends love you the way you are!
For this reason, your privacy is one of the core values of PicLife. Your content, data and relations are private and will remain private.
For instance, we will not push any « sponsored content » (adds) on the basis of your data analysis. You will always be able to decide by yourself what you want to see. Therefore, and it goes without saying, we have no intention to sell your personal data to third parties whatsoever.
1. Privacy is the core value of PicLife. By default, every album you create on PicLife will be ‘private’; that is to say that their content (photos, videos, yours comments, etc.) will only be accessible to the members of the album.
Keep in mind that users who have access to the albums can always save that content or copy it outside the app (by capturing a screenshot for instance). So, the same common sense that applies to the internet at large applies to PicLife as well: don’t send messages or share content that you wouldn’t want a user to save or share.
3. PicLife will not use your information, content and data other than for the purpose of improving our Service.
4. Intellectual property rights: if you use the provided sharing options to forward to a third party some content uploaded by another user, it is your responsibility to mention the copyright and comply with the intellectual property rules.
6. In accordance with European law, you have the right to access, rectify, modify and delete any information concerning you at any time. You can access and modify most of the data from the « Settings » screen of your app. If you do not find what you are looking for, please send us your request by email to firstname.lastname@example.org.
We receive or collect information to operate, provide, improve, understand, personalize our Services, when you download, access to or use our Services.
There are three basic categories of information we collect:
Here’s a little more detail on each of these categories.
1. Information you choose to give us.
Your account information
When you interact with our services, we collect the information that you choose to share with us. For example, our services require you to set up a basic PicLife account, so we need to collect a few important details about you, such as:
Other services, such as commerce products, may also require you to provide us with a debit or credit card number and its associated account information.
Of course, you’ll also provide us whatever information you share with your friends through our services, such as photos, videos or your comments on someone’s photos. Keep in mind that the users who have access to albums can always save that content or copy it outside the app. So, the same common sense that applies to the internet at large applies to PicLife as well: don’t send messages or share content that you wouldn’t want someone to save or share.
The content you add in an existing album or when you create an album (photos, videos, comments, etc.) is stored freely and safely on the servers of our partners Amazon Web Services (AWS) and Heroku. Obviously, we made sure that these partners meet the same requirements as far as respecting your privacy is concerned. For instance, both partners respect the EU-U.S. Privacy Shield Frameworks, on which you will find more information here. To learn more about the Privacy Policies of our partners:
We can also collect information in or about the content you provide (like metadata), such as the location of a photo or the date a file was created.
It probably goes without saying, but we’ll say it anyway: When you contact customer support or communicate with us in any other way, we’ll collect whatever information you volunteer.
2. Information we get when you use our services
Usage and Log Information.
We collect service-related, diagnostic, and performance information. This includes information about your activity (such as how you use our Services, how you interact with others using our Services, and the time, the frequency and duration of your activity), log files, and diagnostic, crash, website, and performance logs and reports. It also includes information regarding to the moment you signed in, the features you use, such as the album creation, the social features (comments, likes, bitmojis, etc.), if you are logged in or not, and the last time you used our Services.
Device and Connection Information.
We collect device-specific information when you install, access, or use our Services. This includes information such as hardware model, operating system information, browser information, IP address, mobile network information including phone number, and device identifiers.
A cookie is a small text file that a website you visit asks your browser to store on your computer or mobile device.
How to control cookies: You can follow the instructions provided by your browser or device (usually located under “Settings” or “Preferences”) to modify your cookie settings. Please note that if you set your browser or device to disable cookies, certain of our Services may not function properly.
3. Information we collect from third parties
We may collect information that other users provide about you when they use our Services. For example, if another user allows us to collect information from their device phonebook—and you’re one of that user’s contacts—we may combine the information we collect from that user’s phonebook with other information we have collected about you.
We may also obtain information from our affiliates and third parties. Here are a few examples:
What do we do with the information we collect? To provide you with an amazing set of services that we relentlessly improve. Here are the ways we do that:
We may share information about you in the following ways:
a) With other users of PicLife. We may share the following information with other users of PicLife:
b) With third parties. We may share your information with the following third parties:
NOTA BENE: Having no intention to allow any banner adds or sponsored content on PicLife, we will not share (or sell) your data to third parties related to advertisers or aggregate.
We store data until it is no longer necessary to provide our services, or until your account is deleted – whichever comes first. This is a case-by-case determination that depends on things like the nature of the data, why it is collected and processed, and relevant legal or operational retention needs.
When you delete some content you shared on PicLife (for instance a photo you added in an album), this content is permanently erased from our servers. However, some information (for instance your account information) can only be erased when you terminate your account.
Though we hope you remain a lifelong member of the PicLife community, you can terminate your use of PicLife at any time and for any reason by deleting your account. You can delete your account by contacting us at email@example.com.
If you decide to terminate your account, we delete all the content you have posted, such as photos and status updates, and you won’t be able to recover that information later.
If you’re a user in the European Union, you should know that PicLife is the controller of your personal information. Here is some additional information we would like to bring to your attention:
Bases for using your information
Your country only allows us to use your personal information when certain conditions apply. These conditions are called “legal bases” and, at PicLife, we typically rely on one of four:
Your right to object
In accordance with European law, we provide you with the ability to access, rectify, modify and delete your data at any time. You can access and modify most of the data from the « Settings » screen of your app. If you do not find what you are looking for, please send us your request by email to firstname.lastname@example.org.
In order to minimize uploading delays and slowness, we may collect your personal information from, transfer it to, and store and process it in the United States and other countries outside of where you live. Whenever we share information of EU users outside the EU we make sure an adequate transfer mechanism is in place, which respects our Privacy values. We made sure our partners meet the same requirements as far as respecting your privacy is concerned. For instance, both partners respect the EU-U.S. Privacy Shield Frameworks, on which you will find more information here. To learn more about the Privacy Policies of our partners:
If you’re based in the EU, you can file a complaint with the supervisory authority in your Member State.
Our services are not intended for—and we don’t direct them to—anyone under 13. And that’s why we do not knowingly collect personal information from anyone under 13. In addition, we may limit how we collect, use, and store some of the information of EU users between 13 and 16. In some cases, this means we will be unable to provide certain functionality to these users. If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent’s consent before we collect and use that information.